When looking at a business VoIP solution, here is a list of 20 elements of your business use, it is necessary to carry out the selection process.
1. What benefit companies?
2. Older ready reverses direction and allocate time employees to maximize profits? This can not be performed during normal operation and require special time.
3. There are many hosted solutions and premise on the market directly available are? What makes sense for the company?
4. Support scale necessary and provided by the vendor available?
5. Would it be wise to use a supplier company (in the case of the principle is based), which offers a hybrid solution (allows both PSTN and IP in their solution)?
6. What type of technical expertise to manage the house?
7. What about future enhancements of functionality?
8. How reliable is the line: power outage? ¿Failure network? Denial-of-Service?
9. What are the security risks of managing web-based?
10. How do you assess E911 and 911 distributed across the organization to multiple locations?
11. Other applications When a hosted solution, taking into account, the company has recently outsourced?
the state data / network 12 age? Are you ready for VoIP?
13. The financial stability of suppliers? Whether organized or premise, as they financed? They are about 2.3 five years from now? This is a topic that should be carefully observed and fulfilled by the company.
14. Quality of Service - As a (Service Level Agreement) SLA?
15. support - real people who understand and are helpful.
16. Features - PBX features like RingCentral.com or Packet8 Virtual Office.
17. Price - Competitive.
18. The ability to "after-hours" greeting or handler to set.
19. Ability to ring through his cell phone during certain hours or when you activate the function.
20 reliability.
Answer each question attention to how each provider you are considering every element. To make your evaluation measurable ..... assign 5 points on each of the 20 elements .... and rate each provider on a scale of 1-5 for each question. Add the scores .... and then compare each provider against each other with 100 as a potential perfect score.
Just go. To ask the questions and to take account of the seller .... and means, its assessment of the evaluation of your VoIP business to arrive at the best solution.
Michael is the owner of the Freedom Fire Communications .... including Business VoIP Solution. Michael also authors Broadband Nation where you're always welcome to visit and catch up on the latest broadband advice, ideas and ramblings for the masses.
